Bear Hug #275

Everything met our expectations.The cabin was clean and check in and out was painless.

The stay was wonderful. We enjoyed the cabin. It was beautiful and very clean.

Great job, I absolutely love the cabin. I will be back.

The cabin was great! We had absolutely no problems while we stayed in the cabin!

This was our first time to rent a cabin. We couldn’t have picked a better cabin to rent. Our kids loved the game room and just the great layout of the cabin. It was very clean and had a great feel. It was beautiful.

Very easy process and streamlined. The online process and the app. Are very easy to use. Link didn’t work in the app but was able to text their number to check out. Couldn’t be easier.

Beautiful cabin. Very clean. Loved the game area. Decorated nicely.

Very nice cabin and was everything we expected and more. Close to the Parkway and all the attractions.

Cabin was very nice and clean. No issues with anything!

Excellent stay. Check in and out process was super easy. Will stay again

Disappointed that no gas was in the propane tank for our steaks & it took us till Saturday evening to figure out why we had no wifi, because our router was left unplugged

I love Aunt Bug's. You have always made everything easy. From making reservations to checking in/out. This time was no different. I truly loved that you have made checking in /out even easier with do it all online now.... How convenient is that?!! Thanks for making our trip more enjoyable with all the easy access.

All was great with our stay, cabin was nice and close to everything!!

We had a wonderful time during our stay. BEAR HUG 275 is an exceptional property. We loved everything about it, just wish we'd had longer to stay!! Would love to come back to this cabin!!

Aunt Bug’s was very easy to work with. Cabin was nice. No complaints.

Great communication throughout the reservations. Checkin was great pleasant front desk. Check out was easy

The cabin was absolutely beautiful!! We will be returning hopefully next year with more family members. We really enjoyed ourselves.

The cabin was really clean and relaxing. The gameroom was very entertaining. And the view of the mountains were amazing.

Aunt Bug's staff were extremely helpful throughout the process and answering questions. We travel to pigeon forge or gatlinburg at least once a year for the last 10 years and this is our favorite cabin yet. The cabin was unbelievable! Spotless , beautiful, great views and a great location. We had a wonderful time and want to stay in same cabin next time.

Whatever issues I've seen in past reviews certainly weren't experienced in our stay. Our cabin "The Bear Hug" was clean, spacious, and well appointed with conveniences akin to being at home. Great kitchen, gathering area and a killer loft with video and air hockey games and pool table. TV's are in every room. We didn't use the hot tub but I took a peek in it and it was crystal clear and ready to use. All the fun stuff in Pigeon Forge, Sevierville and Gatlinburg are just a short drive down the hill. A little longer drive yields the cool stuff in the Smoky Mountains. We're gonna do this again for sure! Only issue we had is we didn't get to see Aunt Bug! ����

Easy to communicate. Love the express check-in. Cabin was clean. Easy reservation process.

Check-in was pleasant; the cabin was very nice; we were very pleased that the swimming pools were operational at Bear Creek Crossing Resort - the grandchildren loved swimming! Thank you for an enjoyable stay!

We loved our cabin. The only issue that we had was someone that stayed in the cabin before us threw up on the rug. When we called and reported it, house keeping was sent out and cleaned the floor and rug.

The cabin was neat and clean. Very spacious and well furnished. We experienced two issues, the pull out sofa upstairs did not operate and the plug in the master bath did not operate. Otherwise,’we had a good visit.

Cabin was very clean and comfortable! Our family truly enjoyed staying with ya'll! We will be back!

The place is very nice and served us well. The unit can use a good cleaning in a few areas. Under the rim of the toilet, YUCK. The toilet in the rear bedroom is leaking on the floor. The washing machine smells. The ceiling fans, ceiling lights have lots o dust. The tops of the kitchen cabinets have a few hundred dead ladybugs. A couple other suggestions would be ceiling fans in the two bedrooms and the air hockey game does not blow air up through the table, so the puck stops at times. A few simple things would go along way making the cabin a nicer place to enjoy.

The only complaint I got is the letter I left on the table Regular door lock front and back couldn't lock,one eye on stove didn't work, light in fridge didn't work,Arcade machine didn't work,bathroom sink had no stoppers stuff that I think cleaning crew should have noticed.

As always, very good. Had some outside broken rockers (left by early guests) and they were repaired in a very short time. Always accommodating to our needs.

It was very nice but the power went out and we able to enjoy or last nite in the cabin we had to go out in the rain ..

I had a wonderful experience at the cabin. The view was beautiful and checking in was smooth and easy.

Loved the cabin. The hot tub was great. The only thing I would change is letting us know in advance that it was multiple cabins in the area. We wanted something a bit more secluded.

Check in was easy. No problems with our cabin other than the beds being hard as a rock. Easy check out.

Beautiful place, awesome view! (Just need comfortable beds...eek). But would stay again. ..and again. ..and again!

Overall great stay. Few minor things could have been better. Mattresses need replacing.

Easy fast check in. Clean cabin. Good location. Will stay again.

Our experience was wonderful!!! The cabin was clean and amazing!!! We will be staying again!!!

Friendly service, the cabin and views were truly breath taking!

Fantastic getaway and will definitely look at another cabin rental in the future!

Great cabin! Loved all the games upstairs! Also loved the nice community that the cabin was in!!

We arrived after work hours and we had no problems in getting our key. We loved our short stay and will stay here again in the future.

Cabin was clean , but kitchen barley has enough to cook with.

Good communication prior to arrival and throughout stay. Never did send a maintenance person to fix TV in the loft game room

Awesome. This was our first time in a cabin.Kiddos want to come back for Christmas.

The environment was cleaning and had many kinds of kitchen ware.However,the hot tub was not convinence because I could't change water.

Great stay and cabin, other than Hot Tub not being clean.

Had a wonderful time!! Loved the "game room" upstairs, hot tub and porch! The only negative thing I would say is the mattress was hard. But this would NOT stop me from staying there again.

We felt very welcome. We were late arrivals but we received great instructions.

Aunt Bug's is great. Not 100% on the cabin though. broken grill, broken fireplace, indoor pool inaccessible, etc.

Although I didn't have much interaction with you all once I picked the cabin, the short time it took me to check in gave me the impression that if I needed anything, you all would be happy to help.

We had a blast. Aside from the hot tub not working and the back door being open on arrival everything was great and we plan to use you again in the future.