Bear Splash #409

Best family vacation! Place was perfect and fit all of our needs. The check in process was easy and amazing. Every person we spoke with was wonderful and helpful! Thank you!

The cabin was great for my family of four- the kids loved the pool and there was plenty of room. We had no issues with cleanliness and remote check-in/check-out was easy. Everything was as expected, if not better. Minor issues- the kitchen lacks some essentials (pot holder, measuring cup), the internet is very slow and it could use some more light. The pool is probably 4+ft deep throughout so small children that are not strong swimmers will need a flotation device. Overall we were very pleased and had a great stay!

Here is the list of reasons that prevents me from giving it 5 stars, 1st the clean up demands are silly, what is the point of the clean up crew, if we have to wash and put up all the dishes? plus the trash area is not big enough, and no one comes by and collects it during your stay, so you fight with trying to fit it all in the area. 2nd I am pretty sure you have rats, squirrels, or some type of rodent in the attic area because every night around 3am we were woke up with the sounds of scratching, and what sounded like nuts being dropped down the wall. 1st the floor downstairs is going to fall in on someone if you are not careful, right in front of the door going to the deck on the 1st floor the floor is soft and you can tell the wood is rotten under it, not just there either there seemed to be a few of these spots going all the way to the bathroom on the 1st floor.

The cabin was beautiful!! We all had an extremely fun time just staying in. The only complaint we even had was that we wished there was a rail on the steps of the pool. It was a little harder for the older people in our family to get in and out. But everything else was great!

Cabin was very nice & accommodating. Loved the pool. Did need a little more cleaning though. Outside pool area on deck, windows and chairs covered with cobb webbs that had been there awhile. A spray down with waterhose would take care of I'm sure. Housekeeeping needs to check propane tanks to make sure they're full for next guest. Nobody wants to exchange or have vacation interrupted unnecessarily. Otherwise, great cabin & everyone loved it!

Great cabin and we had a wonderful time there. Thank you for a well kept cabin!

It was a great experience...loved it!

It was great! I would definitely recommend it to everyone

We had a great experience during our time at Bear Splash #409. There were 12 of us in our family that went to start off our holiday with a trip to see Gatlinburg at Christmas time. When we arrived, check-in was very easy and the cabin was in great shape. It was clean and stocked with everything we needed to cook meals for all 12 of us. And,it was roomy enough so we could all be together but plenty of space for everyone to relax on their own if they wanted. The Grandkids loved the pool! They love to swim so they were excited they were able to swim in December! The cabin was easy to get to and it really was an easy trip to Gatlinburg and Pigeon Forge. We made several trip to the strip, Cades Cove and Pigeon Forge and truly enjoyed the Christmas atmosphere. If you go at Christmas time make sure you check out the parade in Gatlinburg! The views from the cabin were not what I had hoped for, but it was still in a beautiful spot. It just wasn't high enough for unobstructed views of the mountains. Overall, we had a great stay at this cabin and and I would recommend it for your family too.

Our family Christmas trip was wonderful and staying in Bear Splash #409 made our experience even better. Check in was super easy and the cabin was clean and had all the things we needed. The grandkids loved the pool. We would definitely stay there again.

Great service, cabin, and overall experience. Our cabin had a pool and we had to air it out because the chemical smell was strong and made all of us cough. We wont rent one with a pool inside again but we will use this company again in the future.

Our family loved the experience. We I first told them I rented a cabin they didn’t have very happy expression on the faces. Then when arrived they could not have been happier. They actually wanted to stay longer. Everything we needed for a most enjoyable experience.

The cabin was wet nice. It was as described on line. No issues there. But it was much further out from Pigeon Forge than describes. Advertised as 15 min drive to PF or Gatlinburg and that’s not true. Takes at least 15 min to get back to main road. Difficult, too long a drive with small children and therefore will not stay there again.

Beautiful cabin. Wonderful time. Only word of advice is don’t book way in advance. I booked this trip in July. Then in February was looking at the cabin and seen I could have saved $600.00! When I called Aunt Bugs they did nothing about it. LS

Excellent experience. Aunt Bugs’ staff were friendly and easy to work with.

Beautiful cabin; clean and nicely furnished. Wonderful amenities.

We had a blast! The kids LOVED the pool. We had a relaxing time and the kids wore themselves out. Win-win for everyone. (The gas grill needs gas in the tank.)

We had a great time at the cabin. However, the hot tub was not working. It never reached over 78 degrees, and the jets did not work. There was also a sulfur smell, probably due to a clogged sewage pipe, coming from the top floor bathroom when someone else would use any bathroom located on the main or bottom floor. The propane tank for the grill was also empty. I loved the layout of the cabin and the indoor pool. I would stay again if the things I listed above were corrected. The location of the cabin was convenient.

we loved the customer service! from the moment we booked it until after we left we were super impressed.

My family loved everything about our stay from the pool to hot tub expirence was wonderful

We had a really good time the cabin was great but it was freezing cold at night we couldn’t turn the AC unit down I guess it was preset other than that everything was wonderful

The online check in/out was very accommodating and convenient. The cabin was well equipped with what my family needed and wanted in a cabin. The only complaint I have is that there were too many spider webs on the inside of the cabin....particularly the window areas. Other than that we really enjoyed our stay,.

The cabin was beautiful and very private,the road to get to the cabin was least to be desired and it was 30 minutes away from town

Cabin was very clean and our stay was great. We would definitely use Aunt Bugs in the future!!

Incredible! Cabin was extremely clean, well outfitted, kids LOVED pool.

My family and I had a blast. We came up to visit from Pendleton, SC for my birthday and Mother's Day in one. The Best part is we didn't have to leave the cabin for our fun! The indoor pool and game area gave everyone something to do, and plenty of space to relax! We didn't want to leave! Thanks Aunt Bug's for a great family getaway!

The cabin was beautiful and clean and we had a wonderful time

cabin was great and clean great pool and hot tub

The cabin and service was excellent. There was so much for the kids to do with the indoor pool, arcade games and pool table that the adults didn't have to worry about entertaining them. I fact when we tried to take them to ride go carts and play mini golf, they wanted to stay and swim in the cabin. We will definitely stay in Bear Splash again. The kids said it was the best vacation ever.

Cabin was a little dirty and only one dish rag available. Otherwise everything was great.

Great cabin, wonderful pool. A good time for everyone. Good porch for watching the eclipse.

My stay was good even with the power out almost 24 hrs

We have rented cabins in the area from different agencies. Yours was the only one to stay in touch with us before, during and after our stay to see how we were doing.

My family loves Pigeon Forge & the surrounding area , so we find ourselves there 6-8 times a year. So we've tried most of the rental companies out here. Aunt Bug's is top notch & the cabin was perfect. Better than even we anticipated. The only issue we had was the pool table has been either repaired at some point or the humidity from the pool has caused a board to unattach which caused being able to play seriously impossible, but was still quite usable& fun. Our family just has a competitive streak and are always trying to knock ol' Mom out of the number one spot. ;) lol. However the private pool more than made up for that! The cabin itself & Aunt Bug's Cabin Rental made our few days away relaxing & enjoyable. I will definitely be using Aunt Bug's again.

Great service, nice people. We look forward to visiting again soon.

Very nice cabin. Had plenty of room for the entire family. We had a great Christmas get away. Entire family had a wonderful trip.

Very nice company to work with, awesome cabin , great discription of cabin

Nice cabin. Good customer service. Excellent response to maintenance requests. My only complaint would be to have furnished the cabin better (i.e. extra blankets in each room, extra pillows, washcloths & baking sheets).

My family really enjoyed the pool and game room. Comfortable beds and everything was in good Condition. We hated leaving could have stayed longer. Recommend to friends.

The cabin was beautiful and met our family needs. The scenery was gorgeous on the way to the cabin. Everyone at the office was very helpful and we thoroughly enjoyed our visit.

We had a wonderful time! It was everything we expected and more! Even when we had an issue with the grill, it was resolved quickly.

Everything was wonderful except I love to wake up to fresh coffee so a programmable coffee maker would make the Bear Splash cabin perfect 😃

Everything was great we will be staying here again. The cabin was nice and the staff was friendly

The staff was friendly and helpful. The cabin was clean.

Bear Splash was perfect for our family weekend getaway. The cabin is convenient to Gatlinburg or Pigeon Forge. The lot is private. The office staff was great.

I do wish that the indoor pool was heated slightly more. I understand energy constraints and the cost of heating an indoor pool, but 82 degrees was a bit too cold some days. Other than that very slight complaint our whole group loved the cabin.

We had an awesome time! Our cabin was everything it said it would be and more. The area is fantastic and we are coming down again in the very near future.

We all loved our stay. There were 10 people in our group ranging in age from 2 to 54 and we all had the time of our lives. Cabin was clean and very spacious. We loved the fact we could all fit around one table for family meals and not feel a bit crowded. Thank-you all so much for what we all refer to as the best vacation of our lives!

our stay was very enjoyable and met all our expectations