Smoky Mountain Getaway #435

We loved that the cabin was located so close to all the activities in Pigeon Forge. The cabin was spacious and we enjoyed the pool table and game room. The hot tub was nice but the water could have been a little hotter, but was still relaxing at the end of the day. It snowed on Saturday while we were there and it looked like a winter wonderland..........The only complaint was the cabin and utensils need a good cleaning. Thank you for letting us enjoy your facilities.

Fine. If there is an issue always quick to address it.

The cabin overall was awesome!! This was our second stay with Aunt Bugs and a first for our kids.

I would highly recommend staying in this cabin. It was more than enough room and very well kept.

our cabin was very clean. Convenient to attractions only down side strong sewage odor entering resort

First off, a big thank you to Sarah at the office for helping my wife check in without me when our arrival plans changed.
The cabin was comfortable, cozy and nicely decorated for Christmas. The living room area was great.
The kitchen was well equipped with cooking and eating equipment, all appliances worked well.
There are some maintenance issues, particularly related to the recreation room.
-The foosball table is falling apart and is unusable.
-The antenna wire for the recreation room satellite box was pulled out and had to be temporarily reinserted to use the television.
-The pool table needs leveling, balls with no spin would break 6 inches when traveling the length of the table.
Other issues included:
-The downstairs mattresses were worn out, our adult children found them very uncomfortable.
-Wifi internet is present and working, but it may not be the speed you expect. It is Direct TV/AT&T service, which is 1.5 Mb/s maximum, but after a couple hours of streaming video, it appeared to be capped at 0.22 Mb/s. There was a noticeable delay loading simple web pages.
-The hot water heater should be larger for the size of the jacuzzi, enough bath temperature water to cover the jets can only be obtained if a full size adult is laying in the tub. Sit up and the jets become uncovered and spray all over.
The location is great if you want to to Dollywood. We could hear the train whistle from park, even with the windows closed. :) When you don't want to go to Dollywood, allow time to navigate the Dollywood traffic jam (there is no other route in and out).
The view out the back was spoiled by trash left by previous residents.
High winds took out our power the last night, and Aunt Bug's was as responsive they could be by helping us get it reported at 2:30 a.m.
Again, Sarah in the office is fantastic. Give that woman a raise.

Great except hot tub wouldn’t get above 80 degrees

The Cabin was amazing and felt like home .The customer service was beyond expectation,Will definitely visit again.

Very good experience. Location great for Dollywood. Will come again.

Convenient location, close to attractions, and very nice cozy cabin.

We Really Enjoyed Our Stay at the Smoky Mountain Getaway Cabin.

We loved the whole experience we will be back 😍

THE CABIN WAS NICE, CLEAN AND AT BEST LOCATION. NICE POOL. IT HAS ENOUGH TO DO IN CABIN TOO LIKE KIDS GAMES, POOL TABLE AND MUCH MORE. ALL BEDROOMS ARE SPACIOUS. I STRONGLY RECOMMEND TO THIS CABIN.

The cabin was nice and at great location. Close to most attractions like Dollywood.

Family Spring Break getaway