Bear Haven #297

We walked into office and were able to see on guys monitors different options and map of cabins. Good job! The first cabin we walked in had sticky stuff on floor in front of bathroom sink maybe from old rug removed and not replaced. Not up to our standards. Luckily during office hours so went back and got another option. Second option had faint smell of marijiana so we bought plug in air freshener . While watching tv noticed another smell determined dog oder on couch couch ions and throw pillows which we tossed in chair. Overall cabin worked for us.

We enjoyed our stay and we will rent one again.

Our stay was great. Hot tub did not heat up, but we didn't come for that. We try to come down every year, and we'll definitely be booking with you for sure.

Comfortable beds, quick response with maintenance, and warm and cozy cabin.

Great time great cabin everything was very nice and clean

Very clean cabin and very nice. Excellent service and fast to respond to online booking.

I loved the express check in and check out. The cabin was ready a head of schedule.

We loved the cabin! We only had 2 issues, there was no stopper in the smaller jacuzzi tub and the lock on the door didn't want to work 1/2 the time.

Everything was convenient from booking to location of cabin in relation to attractions we had a great time at the cabin just a few things for thought the beds are In desperate need of replacement and if you are going to have a pool tabel only 1 cue out of 4 had a tip need to have the tips on cues . .there is a place open were the squirrel,s are getting in we could hear them running up and around in the ceiling I would have that looked at the could start a fire chewing on wiring ...all in all it was a very good exsperiance it was clean and neat everything worked as it should I would like to come back next year to same cabin just needs new mattress and pillows and it would be perfect

I believe aunt bugs gave us very good service, the folks in the office can only be as good as their subcontractors who look the cabin over and take care of shortcomings in the cabin . The grounds around our cabin was littered with trash ( how can people treat nature this way ) the kitchen was not stocked with pots and pans that was adequate for cooking. We called the office and they had us come and get new ones from the office, overall the cabin was nice and we enjoyed our stay .

We needed coffee filters. Dishwashers was suspect. All else was great. Very clean and comfortable.

Check in was easy, great directions. Parking coulda been better at the house, but not horrible.

In August 2017 my mother and my wife’s father both passed away in the same week and my wife took the daily care of her elderly mother. This commitment still happens today. Her younger brother told her she needed a break so we decided to get some R&R in the Gatlinburg area. Our 5 day stay rejuvenated her body and mind. Aunt Bugs provided the solitude that was much needed. If you’re looking for some easy way to get away, I suggest Aunt Bugs, if they can’t satisfy your wants and needs, nobody can.

Loved the cabin

We decided last minute to travel to Pigeon Forge for a Few Days with the Family & our Take our Fur Baby along....This Cabin was not only Pet Friendly but was reasonably priced. We had a Great Stay...Vey roomy and quiet. Located close to Both Gatlinburg and Pigeon Forge which was also convenient. We would definitely visit again

Great had a blast . Loved the view and loved the cabin had a great experience will be coming back !

Great! Loved the express booking. Nice trek up the mountain. Good WiFi.

Was a nice peaceful place to get away

The cabin was nice and private.

Good cabin for the money.

Easy check-in, great location and real nice cabin great pool table

Great place for a couple or two to stay at with a pup. We had a great relaxing time on our weekend trip. Cabin was furnished and updated nicely. Only thing was no blow dryer so ladies pack yours but no biggie.

Outstanding- friendly staff never got annoyed at my tourist questions - lol. LOVED the cabin - clean - well maintained property - family very excited to view calm momma bear with her three cubs taking a sniff around front porch, then off they went. Amazing beauty and nature!. My cabin was pet friendly yet was very clean with no signs of prior bets before our beagle. We will stay again - I have already began networking and referring this relaxing place for either family outing, or romantic getaway.... Thank you from The Anderson Family - Hendersonville, TN

Tuesday through Friday the water was brown and could not drink or shower .The cabin was nice and comfortable

Good service and experience. Did not care to have to come to office. Most other rental agencies do not require this.

The place was very clean when we arrived, staff provided excellent service, cabin was beautiful!!

Lovely cabin; clean; fresh linens; great outdoor jacuzzi; felt remote, while also near others; lovely great room. Was definitely great for our family of 4. I have some suggestions for items that would enhance the cabin: 1) add cork board to post wifi info and emergency numbers, and how to work gas fireplace (didn't work when we tried turning the timer dial); 2) add night lights to each bedrm and bathroom; 3) adding a folding luggage rack or 2 to each bedrm. would be good, to not have to put your suitcase on the floor; 4) in the 2nd bathrm (not master), add a stand similar to the one in the master bath, as there is no place to place toiletry kit; 5) add mixing bowls and glass baking dishes; 6) include 2 flashlights w/extra batteries in kitchen drawer, along with notepad and pens; 7) add a shower/bathmat (aka floor towel) for bathrms; 8) add vegetable peeler; and 9) add comforters...it was cold and the blankets (while lovely) were too thin! But seriously, overall, it was a lovely cabin stay and we would definitely recommend! Cheers!