Boulder Bear Lodge #355

Everything was great. We really enjoyed the stay and will be staying with your company again in the near future

We stayed 3 nights w family and friends. The cabin was big enough for all six of us. We enjoyed using the grill/cooking out. They have plenty of utensils and plates. Hot tub was nice. Cabin is very clean. Pool area in resort was small but nice. We enjoyed it and would stay again!

good weather good friends good time nice lodging Thank You

It was a Clean and a great location, loved the movie room

Always an easy process. Cabin was in a great location and very clean. Always well stocked with everything you need. Staff is friendly. Have stayed a few times and certainly will again.

The cabin was well liked by all. A very relaxing place to get away from everything for a week, but it went by to fast. being close to town was a plus after 6 hrs to get there. this is my 2nd time staying at one of your cabins and will be back again.

We had a very relaxing stay. We enjoyed the hot tub and the games. It would have been nice if the theater television worked so we could have watched it.

Enjoyed it very much. The cabin was amazing, very clean and the decorations was beautiful.

The cabin was in great shape. The hot tub was clean and so were the rooms!

Great place to stay. We really enjoyed it. We all said we would definitely keep this place in mind to stay again.

All was great-we did have a problem with a TV remote not working but was fixed and the freezer ice maker did not work, but there were ice trays in the freezer

Pre arrival info was , cabin was clean and comfortable and will be back!

We really enjoyed our stay! It was very peaceful! Only thing I didn't like was the word direction instead of the map. Other than that everything else was great!

We have stayed at 3 different cabins with aunt bugs this year and this one was by far the cleanest and what a great location

Great The metal ceiling on the hot tub deck leaks in to the electric box for the hot tub

Cabin was clean and well appointed - everything as listed on the website!

The cabin was great, the price was good, the aunt bug s personnel was good ,but lack Communication in areas. I never got a address to the cabin till after I called twice and sent a email asking for it and it was after check in time. Also the morning of my stay (after booking 4/5 days before )I got a call for aunt bugs asking for pictures of my Id and debit card, for express Ck in time and it would have been helpful to tell me you needed that long before the morning of or put that info in the emails I sent me... but again most of the personel was nice some not so nice when asking for the address of my cabin that I had already payed for and it was past 4pm and other people staying there had to just wait. But over all we had a great time . Oh one more thing the juke box in the cabin had maybe 30 cd s but 27 of them was really really old and never herd of , maybe update any how thank y’all for every thing

We loved Boulder Bear. We will recommend it to others. Overall a great experience.

Cabin was wonderful. Kids absolutely loved the pool table, home theater area, and hot tub. Entire cabin was very clean...inside and out. Plenty of room for our entire group. OPerfect locatiom from everything.

Well maintained cabin with all good facilities. Close to all attractions

The cabin was beautiful. The air conditioner was repaired in a timely manner

I've used Aunt Bug's a few times before and I love the whole experience. The cabins are always clean and well laid out. This particular cabin was close to the parkway, in a great location and perfect for vacationing. I'd recommend to anyone!

I have used Aunt Bug's almost exclusively over the past ten years. I have used others about three times, but always come back to A/Bugs. # 355 was a new one for our family and we thoroughly enjoyed our stay and the cabin was awesome (as usual). Had one glitch with the Hot Tub, and maintenance was there quickly, addressed the situation and had Hot Tub back up and running. The support from A/Bugs is always outstanding and the accommodations, always great.

The cabin was lovely . It was clean everything I expected it to be. Just wish the check out time was not 10:00.

You did VERY WELL and I look forward to working with you again. Thanks.

Our trip was wonderful. Our cabin was more than expected. Check in and out were quick and easy and when we had questions they were answered quickly. I will definitely stay at an Aunt Bugs cabin again!

Very happy with cabin. Easy check in and out. Convenient location.

Everything was great, my family really enjoyed themselves we will be back.

Everything was great like game room location was great roomy

Great! Always very friendly and helpful! Love staying with Aunt Bug’s!

Everything was excellent. Loved the cabin and appreciated the phone call/voicemail asking how our stay was going

We had a fantastic experience from the moment we booked to check-out. The process was easy and organized. We had a water leak and a repair person came out right away and took care of it. A+++ experience. Thank you!

The cabin was just as advertised. Everything was nice and clean.

There is only 2 complaints with this cabin. I've stayed in it several times. The issues are the Washer is very dirty. I went to Wal-Mart spent 13.00 on (affresh) the kit it says to use to clean it. Ran it with the cleaning kit 2 cycles. Then Clorox and used paper towels and its still fifthly dirty. The brown that was coming off when I wiped with a paper towel and Clorox wipes was so bad. I know nobody does cleaning cycles in it. We only washed the cabin towels and rags in it since it was to hard to get clean as we like. That would be great to have a deep clean on the washer once a month or something. Also the bathroom floor in the basement is "sticky" to your feet which makes you feel like its dirty. Not sure if you can strip any wax that might be on it or someday maybe replace it with a smoother non-sticky surface. We just laid towels over the floor to walk on because we didn't have our flip flops. The carpet on steps going downstairs is dirty too. I really like this cabin and I'm not trying to be that customer that doesn't appreciate it. I surly do like it and I'm just very detailed and wanted to give you all the info I can to help improve it from a 4-star to a 5-star. Maybe a little bigger hot water tank for the basement shower since it has 2 heads (but again this isn't needed for a 5-star just a thought). Great Location - Decent Furniture - I own a furniture store if you need anything ;-) - Great Owners - Bible in Rooms so important - So much we like.

Good support from auntbugs team,Cabin was great we enjoyed alot.

Easy to make reservations, check in and check out. Ability to do everything online and on the cell phone was convenient. The cabin was everything as advertised and went beyond our expectations.

We really enjoyed our stay. We did not have any problems with anything.

The cabin was amazing. We felt right at home from the moment we arrived. Everything was comfortable and clean, which allowed us to go into vacation mode immediately. We can't wait to visit again!

Everything was perfect besides the jukebox not working the kids was kinda disappointed about that but overall it was great

It was a good experience. We really enjoyed our stay.

Fabulous time at the Boulder Bear Lodge! It was perfect for our girls getaway. Everything was clean and fresh upon arrival. It was even decked out for Christmas. We LOVED the gas fireplace! The only issue I had was the thermostat upstairs did not work.

Kitchen was well equiped, EXCEPT for the can opener, it did not work, had to buy another one at Wal-Mart and I left it so the next guest wouldn't have to go out and buy another one. Other than that, everything was great.

We absolutely enjoyed our stay at Boulder Bear. Absolutely beautiful cabin and clean. The kids really enjoyed the game/theater room and hot tub. Thanks so much for the beautifula nd wonderful experience. We will definitelyb e booking againn next year.

We loved the cabin, location was perfect, everything we needed was there, and the place was very clean.

The cabin was nice. Had a nice time. The shower could be hotter.

It's was great! I would recommend leaving a couple of roles of toilet paper for the quest.

Great cabin, quiet. Our stay was very enjoyable Can't wait for return visit.

Our stay was awesome! We wil be coming back soon!!

It was a nice quirt cabin...only issue was grill was very dirty!!!

Everything looked perfect and the office workers were very polite and helpful

Would have been nice not to have to take a cold shower with 7 people in the house but the house was beautiful and accommodating with everything we needed.

check in was easy. cabin was as promised, clean and fully stocked. only complaint would be the final booking process....it is confusing all the forms that are required, asking for copies of credit cards and drivers licenses is really not secure over email. and more confusing was not charging the card after we sent it for the final payment. if you can pay the deposit online, for goodness sakes, you should be able to pay the final payment online.

Check in went just fine. There were a lot of extra emails sent that were probably not necessary after we had checked in. Tried to call before 9 am to check out but there was no way to leave a message and had to get on the road and could not call back. Stay was great and we will go back to reserve in the future.

Wonderful cabin! Only thing wrong is that the office doesn't open til 9am and we left before then and had a question.

Excellent! Cabin was fabulous! It was everything the website said it would be (which is usually not the case.) We will definitely be staying at one of Aunt Bug's Canins again!

Cabin was very clean and nicely decorated. Great place. Staff at check in was great, and the gentlemen who checked us out was also friendly. We inquired about booking the week of thanksgiving as we checked out. The gentleman stated the discount probably would not apply to holiday stays, and we were okay with that. The woman he asked for verification spoke as if we weren't within sight and was very loudly stating policies were posted. Again, we wanted to book, but we weren't troubled that the discount didn't apply. In fact, it gives us time to shop around for the holiday stay.

Everything was "as advertised" which is rare these days. The cabin was excellent, very clean and well equipped. We had a great stay, very relaxing place to stay.

This cabin was just the absolute BEST!!! Perfect for the trip to the ski resort .We have already planned to stay again NEXT YEAR!!!! The people were GREAT. LOVE THIS PLACE. Book it NOW……………

Great location for cabin, friendly service from staff. The only area that needs attention is the outside of the cabin had lots of spider webs and leaves.

Wonderful

We really enjoyed your stay and cant wait to come back. Everything was clean and fresh, The beds were nice and comfortable. The only thing I noticed was the porch needed to be swept. There were spider webs all over the rails, door frames, windows and cabin. There was also a lot of leaves on the back deck. It looked like it hadn't been swept the season. I had to sweep just the back porch myself because I didn't feel comfortable. We also didn't feel our hot tub stayed clean our whole stay. I called the office about it and was told that I would have to pay a charge of $25 for someone to come clean it. The office told me that house keeping puts enough chemicals to last your stay but It was dirty. My husband and I wouldn't even get in it after day 3. We had 6 in our party and the cabin can hold up to 10 people. I could imagine if we had 10 people using it. Those are the 2 things that could of been different but they wouldn't keep me from returning or telling others about it. I loved it there and cant wait till my next trip.

Awesome!

Staff were very friendly and helpful. Cabin was very nice and for most part represented well in pictures provided.

The cabin once again exceeded our expectations. This was our 2nd year renting from Aunt Bugs and it was great.

We had an awesome time in Tennessee, The cabin was very well equipped and was very comfortable. Love the view.

Very professional and friendly staff.

The checkin process was very easy and quick. The young man that checked us in was very helpful. Recommend this company. The cabin was very clean and nice.