Buckhead #259

We had a great time. The customer service with you all is what we expect and and appreciate. The accommodations are always on point and we have vacationed in the GSM 4x in the last 6 months. Every cabin is clean and stocked. The only draw back is some cabins have a few problems. Water pressure, lighting, grill, etc... other than these minor issues we love our stay.

Loved the cabin, never been to the mountains but will return soon!

The cabin was beautiful and absolutely perfect for our family to enjoy fall break!

We have used you the last several years. We have always had a good experience.

Very nice cabin, well equipped and furnished. Just a few details could have made it a perfect stay: 1. Master bath toilet has a high pitched sound when flushed, and leaks water into bowl so had to keep door closed at night. 2. No fan has any speed control so the fast speed was too loud to use. 3. Back door was very hard to lock the anchor door into bottom door jam. Had to use a hammer. 4. Incredibly steep driveway caused bumper damage to my low to the ground Honda Accord. Not everyone has an SUV! I could not rent this location again.

Great! Cabin was ready in time and Express check in was easy.

Everything was nice

My name is Lorie Smith I rented your cabin my mom ((Sharon Eaton)) and myself very Nice We would like to Rent again close to town but a little more private zThank You

The location was perfect! I would recommend dusting the cabin of cob webs, making sure inner shower curtain is clean and add a dog gate on the deck would be perfect!

Clean and as advertised....Would recommend giving a starter dish soap and replacing the cue sticks. Only complaint, one of the reasons we booked here was for the indoor pool - unfortunately, the pool heater was out of order.

Convenient location. Pretty views at sunset. Modern amenities. Beds very comfortable. The nieghbors were very loud though, but that's no fault of Aunt Bugs.

Our stay at Buckhead was wonderful. The cabin was clean and ready for us when we arrived. We enjoyed our stay and the staff at Aunt Bugs was great, Can't wait to come back and visit!

We enjoyed our stay. Cabin was really cute and clean. My dogs had grass out the front door very convenient. We will definitely be back

Really appreciate the email communication to keep up informed along the way. The cabin was great and loved the experience.

Really enjoyed our getaway to the Smokies, great location- close to Dollywood and the pigeon Forge/Sevierville attractions. Great sunset views from on the mountain. Cabin had all the essentials and very comfortable.

Check in was seamless, quick, and accurate. Accommodations were clean, comfortable, and as advertised. Would stay again!

Cabin as nice as viewed on site...nicely prepared with linens, paper products etc.

Amazing register, amazing cabin, amazing community, and best of all amazing view!

If you're looking for a beautiful cabin without stairs inside, this is the place. You will have a few stairs to get up the porch but once inside, everything is on one level. Aunt Bugs is great to deal with.

Beautiful cabin! All on one floor, no stairs except the porch. Beautifully kept resort. Aunt Bug's is excellent to deal with.

This rental was amazing! It furnished all the amenities of home and was very clean and spacious

Ww truly enjoyed our vacation in the Smokey Mtns. We love our stay at the Buckhead cabin. It had all the amenties of home plus some. The cabin was cozy and clean. The beds sleep so very well.It was located conveniently to many attractions and shopping. The views are amazing at the resort. We are already planning our next stay.

Location is excellent. Very close to attractions. View is awesome from front porch. Management company very helpful and professional. Check in very easy. Beds are so comfortable. Furnished well for a cabin, could use some fresh pans. Cabin needs a good spring cleaning. It's a bit dusty and cob webs can be noticed. Overall great stay!

The staff at Aunt Bug’s was friendly and helpful. The cabin was clean, but could use some updated decor. We enjoyed our stay!

The cabin was nice but definitely needed to be DUSTED!!!!! We tried watching a movie very late in the evenings and the internet connection kept freezing...took us forever to watch a Netflix movie. Called to ask about interest connections but was told that the provider was not accessible because they were closed but they would try to get in touch with them. So perhaps this problem will be fixed for the next set of vacationers but for us was a hassle. We were not left any kitchen trash bags but I had brought my own. The cabin was overall good and beds very comfortable. Pool access was available but whenever we would go to swim it was always packed and a very small pool, so we didn’t swim. Staff at Aunt Bugs was extremely friendly during reservations process. Our cabin was conveniently located near downtown the only thing we didn’t like was that it was located on a STEEP INCLINE and the driveway not so easy to get in and out of.....would use Aunt Bugs again but prefer different cabin location access. Only my husband and I went so if you had more than one car there would not be anywhere to park unless you pulled to the side of the road down the steep bank. Cabin sleeps six. We stayed at Buckhead.

The stay was phenomenal, to say the least. It was a very relaxed atmosphere as well as the location was in the perfect spot to explore and experience all of the sights, shows, outlets, and so forth. Highly recommended to anyone who loves a great getaway, and relaxation and fun.

A very beautiful place to stay. The maintenance crew took care of our small issues immediately.

The cabin was absolutely lovely! Exactly as it appears in the pictures on the web site. Check in was easy, the employee very nice. Loved the free tote bag and free dog bowl for our fur baby! The only thing I’d recommend is that the cleaning staff do a better job at dusting. It was apparent the armoire and television hadn’t been dusted in some time. Plus the ceiling fan in the living area had about an inch or two of dust built up on it. Not trying to be picky, but someone else might really be bothered by the dust. Otherwise, y’all did great!!!

We had to call about the hot tub twice first tine we were dismissed the second time we spoke to someone else who took care of it

Loved the location, cleanliness of the cabin, looking forward to the next visit!

Everything went perfect. Would like check in to be where you don’t have to go to the office to check in. We stayed with patriot getaways before and never had to go to rental office. Was very nice and convenient.

Great. Staff very helpful. Liked the informational emails during our stay. Cabin very comfortable.

The stay was wonderful, and the app is a great link of information. The office staff were very helpful and personable.

We had a wonderful stay and look forward to our next visit to the area.

Our cabin was exactly as described! Lisa at check in was friendly and welcoming!! This was our first cabin experience and won't be our last! Thanks from the Martin Family

Our vehicle had a hard time with the driveway. Everything else was great

Very easy to book a reservation. Front desk very nice and helpful.

We had a fabulous vacation! The cabin was perfect, we did not want to come home.

Great experience! Relaxing refreshing happiness excellent environment safe pet friendly

The cabin was clean and well maintained. We would use this company again.

Registration and reserving the cabin was very easy. The floor plan was great for our people. The kitchen equipment was in good shape and there were enough utensils. Some improvements could be made on the entrance steps. They feel loose and move when stepped on to the point it makes us feel like we are unbalanced. The bed linens and towels were clean. The cabin needs a deep cleaning to remove spider webs in corners and windows. Overall, we had a great stay and will probably want to rent Buckhead again !

The cabin met all of our needs, Equipment was a little dated, the coffee pot and Kurig were defective. Lots of cob webs and some large spiders, but it was a cabin. The children loved it. We would try another one ,

Great...only down side was hot tub didn't work first two days...if we could get some money off for that. ....that would be great. Other than that it was a great cabin.

Overall nice experience at the cabin. swimming pool needs a little attention though

Area rugs, fans & behind beds dusty. The rest of our experience was wonderful. Will definitely book again & recommend to family & friends. Rest of cabin immaculate!

cabin was great. could of used a little more cleaning dusty and pet hair. otherwise very enjoyable.

With the exception of the hot tub which never heated up everything was great. I have stayed in many cabins and often the hot tubs don't work. Not sure why but this is a problem that would help a lot.

It was beautiful and very clean. Would absolutely recommend it

Everything was great except the Internet. The cabin was great.

Great! Overall excellent experience. Would stay again. Would recommend great hospitality

Very nice cabin. Comfortable beds . The hot tub smelled. I think it needs a new cover. Could have used more towels if we had used the hot tub but the smell kept me from it

Check in was quick, cabin was clean and decorated nicely for Christmas. check out was easy with cell phone app. Would like electronic lock instead of code and key.

Amazing cabin. Loved the amenities and location. My only complaint is that it could have been a little cleaner. There were cobwebs in corners and on the ceiling. We would definitely stay here again.. Provided they did an additional cleaning walk through.

Everyone is very friendly at Aunt Bugs! The only complaint I have is the amount of cobwebs inside and outside the cabin. Other than that it is a beautiful cabin! The sunset from the front porch is breathtaking! Thanks for a great place to stay!

Owners kept cabin very nice and updated. Great mattress pad! Kitchen fully stocked.

It was an awesome cabin making for a wonderful week.

We thoroughly enjoyed our cabin and its surroundings. The lay-out was perfect for our needs, two king beds with separate bathrooms, tub and shower made getting up and out in the morning a breeze. The great room with the beautifully carved pool table entertained the boys for hours into the night, however chalk and two extra pool sticks for a total of four would have been appreciated. Also, the "perk" agreement between Aunt Bugs Cabins and Jayell Ranch was a disappointment. In your advertisement, it states, "A free zip line, a free horseback ride," but Jayell Ranch said it was one or the other. I happily went along with that allowing my son to enjoy the zip line and I would pay for a horse riding tour. After signing the waivers and asking about the price for horseback riding, which I was informed was $29.99 and $24.99 with the coupon, the cashier wanted to charge me forty something dollars...upon which I stated that I was just told the riding was to cost $25. I had to pay for the greater zip line charge. She said I WAS TRYING TO CHEAT THE SYSTEM when I told her my Aunt Bug's voucher assures a free zip line...a free riding, I chose to have the free zip and to pay for the riding, even though when I double checked upon my return to the cabin that either Aunt Bug's has it stated wrong, or Jayell because their is no "or"in the advertisement. Clearly they double charge you, so you do not receive this added bonus advertised with the cabin. So, I said I would not ride and my son got a very short zip line experience that lasted a total of 20 minutes with gear. Please correct this in your advertisement.

Check In and Check Out was easy. Directions to cabin were explained well. Cabin was clean and resort was nice.

Absolutely beautiful cabin and the staff is exceptional!! Great people working for Aunt Bugs!!

Overall enjoyable experience, good location. would stay again and recommend to friends.

,Cabin was clean and more than expected. Great experience! Will come again.

We found the cabin to be very comforting ,very clean ,with great access to pigeon Forge itself and directions to the cabin were not hard to follow. would be willing to stay in this cabin the next time we come to pigeon Forge.

Overpriced. We will look more closely next year. Almost more than we can afford.

Everything was great