Lucky Logs #283

Communication was fantastic. Love being able to text with management

The reservation process went smoothly. It felt a bit suspicious to send a photo Identification though. Check in was very easy. The cabin needs a good deep cleaning but was perfect for us for a few night.

I loved the cabin! However, I would suggest you make it clear on your website description that there isn't a bedroom or full bath on the main floor. It might help an older couple, or someone with bad knees, realize they have to climb steps to a bedroom and full bath.

Everything went as planned. The cabin was very clean, and beautifully decorated. We look forward to staying again.

The cabin was amazing, super clean! The pool was clean and well maintained!

Very comfortable and clean cabin. Close to all the attractions.

The location was perfect. We were able to see the fireworks from Dollywood from our balcony. The cabin was beautifully decorated - the Christmas decorations made us feel right at home. The murals were gorgeous. We had plenty of room for our family. We enjoyed the hot tub.

So awesome we loved it! Our cabin was wonderful. The only issues we had and you can't even call it an issue was the downstairs tv had no signal, gas fireplaces we could not work (I think we needed to light it with a match but we did not want to take a chance blowing up the place) and the pool sticks there were only 2 and one had no tip on it. But again these things did not take away from how much we appreciated the cabin.

Quick to respond to questions and issues Easy to book

The over all cabin was great. The pool table was too big for the space they placed it in, but it was in good shape. We enjoyed being so close to the events and peaceful surroundings.

You guys were great! Check in/out was very easy, the townhouse cabin was very nice, we enjoyed our stay and will be back.

We had a great time the cabin was clean and cozy very nice I must say I was impressed definitely will return

Loved the cabin!!! We will be back!! ThAnk you so much!!!

We had a wonderful time and the cabin was great! It was perfect for the entire family, very clean, great location and we especially loved the hot tub!

Apart from the train horn emitting every night from Dollywood, the cabin is amazing. If you don't like to take steep mountain roads and don't mind being a mile from city center, then this is the property for you. Ww found this cabin very clean and it's very detailed oriented which allowed us to enjoy our stay.

This was a good experience and we are looking forward to coming back. There were a couple of issues like 2 windows were put in backwards by whoever cleaned them but I figured that out and fixed it. The only thing wrong was the got very cold like 17 degrees. Hopefully next time we come it will be warm.

We had a great time and the cabin was awesome! We will definitely be back and will highly recommend Aunt Bugs to all of our friends and family! Thank you so much!

Wonderful location, beautiful property, clean and just an overall great experience.

We couldn't have been more pleased with our stay at Lucky Logs. Beautiful, cozy, clean and larger than expected. We loved the area and will return in the future. I have already recommended the property to others.

Your cabin was so beautiful and clean and we had an awesome time just being there. We will definitely be back there and tell our friends and family about the cabin. Thank you so much .

Lucky Logs was the perfect place for our Girls' Weekend trip to Pigeon Forge. It was perfect for 2 mothers & their daughters to have a place to relax & catch up on every thing going on in each other's lives! The cabin gave us a relaxed, laid back at-home feeling rather than being stuck in a motel room. We are already talking about making this a yearly trip!

We arrived a little early so I went by the office to let them know that we were in town & to take care of any paperwork, etc. The lady was very cordial & checked to see if our cabin was ready, which it wasn't & that was okay for we were going to do some shopping. She told me she would email me when it was ready. As the day went on, the temperature was right at 90 degrees & in some places much warmer, so at 4:00 PM we had never received an email & we were ready to go in for awhile! No email still.....so finally, I called the office to see if our cabin was ready & it was, but the man that answered left me on hold for a long time! Finally, he came back & said it was ready & he would send the email to me!

Our cabin was cozy and so close to everything. Check in was a breeze and it was really easy to find. We loved our stay at Aunt Bug's and we will be back again!

The cabin was beautiful and the issues I had was handled promptly...

It was very pleasant and peaceful stay.. we were there for 3 days with my wife and kids..location is closed to all attractions and neighborhoods are very friendly. House was neat and clean..we have enjoyed our stay throughly.
Will plan to visit again during fall season..

We loved our cabin at Aunt Bug's!. The staff was very friendly from the start at booking (even with all of my questions) all the way through check out. We didn't have any problems during our visit. We will definitely return in the future!

Loved Aunt Bugs/Contacts were very pleasant/was quick to get into the cabin/was a surprise you could not hear the neighbors/only downfall hwy noise from traffic/couldn't sleep first night/the cob webs in the windows were horrid/very thick and large/we cleaned them out ourselves/had a great time/would definitely recommend to others.

Lucky Logs Cabin was fantastic! Our family was extremely happy with the cabin and how roomy and cozy it was. Location is perfect and close to everything we wanted to see! We enjoyed our stay in this cabin and highly recommend it.

Great love the price and location had fun thank you

Service from reservations to checkin went smoothly. No wifi was a disappointment but everything else was great.

Everything was absolutely ideal. The cabin was nice, well equipped and neat!

Our experience with Aunt Bugs was easy and excellent. The cabin was fine. The location was great.

well run. There is a leak in 1/2 bath behind Kitchen. Toilet.

Everything was great! Will definitely be going back for vacation.

Booking and check-in were very easy. The cabin was clean and comfortable, and well stocked with everything we needed for a short stay.

It was nice it was convenient to town and quiet the pool table was a little bit crowded you didn’t have room to play darts if somebody was playing pool

my experience with aunt bugs was amazing i love the place it was actually more than what i expected i almost wanted to change my mind after i read the reviews and i really think its not fair because the place is super nice and clean and i will definitly go back

Staff and experience were just wonderful. Could not have ask for better service. Will definitely be staying again.

The cabin was clean and ready for check in when we arrived. The location was close to everything we wanted to do. We had no issues with neighbors either. Overall it was a wonderful stay.

I enjoyed the whole experience. Thank you very much, will be back.

We absolutely loved all the amendities and along with the beautiful outlay and art work in the cabin. The furniture was very cozy and comfortable. When we arrived there came a snow that covered the mountains of Pigeon Forge. We got to enjoy the cozy warm hot tub and enjoy the scenery at the same time. It was wonderful! We definitely recommend this cabin to others.

This cabin Lucky Logs was very clean and excellent for Families with teens , they can stay downstairs and play pool , have their own bathroom and mini kitchen,plenty of room . The best one we have stayed in yet.

We had a wonderful experience there the atmosphere was great,the grandbabies loved it and we will be back

Clean, spacious accommodations; clear communication by email & at office; informative suggestions on entertainment & restarants

Thank you so much you make it so easy.We Love it here. See you next time.

We had a excellent trip. Cabin was very nice and convenient location

Wonderful Job, Very friendly staff, I'm a return customer and will continue to return

We love staying with you all. We have been a loyal customer for over 17 years with aunt bugs.😀

The cabin was absolutely perfect! We enjoyed our stay very much and look forward to booking with you in the future.

It was excellent will used y'all again thanks again for the great time

Staff was super friendly at check in & the cabin was absolutely beautiful! We had a small incident & the staff was super quick to respond! 5 stars for sure. We will be back! :) thank you all!

A very pleasant experience all around. This is why we have stayed multiple times with Aunt Bugs!

The only complaints were that the pool table was about to fall down, and the king size bed was very hard and uncomfortable. Other then that it was a great experience, very easy to find and convenient to every thing.

Nice place. Noise from road,made it hard to fall asleep. Cabin was on end of road, over top of a very busy main road.. Did not realize the cabin was a duplex, And we did hear our neighbors.

We enjoyed our stay. Great location. Need a few light bulbs changed, several burnt out. Refrigerator was dripping. Thank you!

I loved the rooms and Jacuzzi tubs. It was a great experience.

Our cabin was very nice. It was clean and quiet. It was just nice to get away. The staff were helpful . it was easy to find and close to the pigeon forge stop and our conference at the LaConte Center.

Overall, the the cabin was clean, comfortable, and well equipped. Outside traffic noise, soiled carpeting, and next door water pipe noise contributed to one less star rating.

The cabin was very nice and in a good location. Service was great!

Very Clean and friendly staff.....very nice location of cabin we had

Great cabin. Wonderful accommodations. Far exceeded our expectations. Thanks so much! Coomunication between us was excellent.

Good, the cabin was a little dusty especially upstairs and the middle bathroom did not flush well.

Per usual, the cabin was very clean and the setup was fantastic. We had always stayed in a cabin in a more wooded setting, but this was the first time we stayed in a more resort style cabin. The pool/hot tub was great, very clean, and the staff was accommodating. We have been using Aunt Bugs for years and it's never been less than extraordinary.

Our stay was very nice, felt like home away from home. Love the location, very convenient to everything.

Everything went well till the last night we stayed. Light bulbs in Stairwell went out. When I called the office to see if there were any in the cabin, I found none. The person on the phone asked that I come to the office to get some or they would send someone out the next day. I had my 5 year old granddaughter staying with us and we had to use lights on our phone to see to use stairs.

perfect except trash left on porch from sat till monday

Tastefully decorated, very comfortable, kids said "Nana, you did good!" Great location. Easy access to parkway.

We really enjoyed our stay and dealing with y'all